Return & Refund Policy
This Return & Refund Policy applies to services provided by Akkaraya.com, a platform operated by Young Sparks Private Limited. By purchasing any paid services on Akkaraya.com, you agree to the terms outlined in this policy.
Paid Services
Akkaraya.com offers several paid services including but not limited to:
- Membership packages
- Featured advertisements
- Promotional services
- Shop subscriptions
These services are digital products and are activated immediately after payment.
Refund Policy
All payments made for services on Akkaraya.com are non-refundable unless otherwise clearly stated.
Once a payment is completed and the service is activated, refunds will not be provided under the following circumstances:
- Change of mind after purchasing a service
- Incorrect selection of package or promotional service
- Failure to use the purchased service within the validity period
- Removal of advertisements or content that violate Akkaraya.com rules or Terms & Conditions
Service Availability
Akkaraya.com provides its services on an “as is” and “as available” basis. While we aim to maintain uninterrupted service, we do not guarantee continuous access to the platform.
Temporary downtime due to maintenance, updates, or technical issues does not qualify for refunds.
Content Violations
If advertisements, images, or any uploaded content violate the Terms & Conditions or applicable laws of Sri Lanka, Akkaraya.com reserves the right to:
- Remove the content
- Suspend or terminate the service
- Refuse future service
In such cases, no refund will be issued.
Errors or Technical Issues
In the event of a technical error that prevents activation of a paid service, Akkaraya.com will review the issue and may:
- Reactivate the service
- Extend the service period
- Provide another suitable solution
Refunds will only be considered if the service cannot be delivered due to a verified technical fault on the platform.
Contact Us
TTC Lanka Private Limited
Email: hello@ttclanka.com
Website: Akkaraya.com